Quick Answer: What If My Fitbit Stops Working?

Do I need to reset fitbit before selling?

Before you give your Fitbit device to another person or return it, erase the device to remove apps, stored data, personal information, credit and debit cards (for Fitbit Pay-enabled devices), and saved settings.

For devices not listed below, your data is cleared when the device is paired to a new account..

Will there be a Fitbit Charge 4?

The Fitbit Charge 4 arrived on 15 April 2020, priced at $149.95 / £129.99 / AU$229.95 / AED 699 – the same as the Fitbit Charge 3 at launch. That’s pretty impressive – we’d anticipated a higher price in exchange for the Charge 4’s more advanced features.

Can my Fitbit be repaired?

Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it. … Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn’t covered by the warranty.

How do I revive a dead Fitbit?

Plug the Fitbit’s charger into an AC wall adapter and ensure the computer stays awake for several hours while the Fitbit charges. Restart the Fitbit. Like any piece of tech that misbehaves, restarting your Fitbit might clear up any glitches and get the device back up and running.

Will fitbit replace my broken Fitbit?

If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New Product or …

Can you get a Fitbit screen replaced?

Have a Fitbit Charge 2 with a cracked or scratched screen? as long as your Fitbit is working and the screen still works we can get you back up and running with a brand new crack/scratch free glass.

What would causes a Fitbit to stop working?

Unplug your tracker from the cable. Fitbit Charge and Charge HR: Plug your Charge or Charge HR to the charging cable and make sure the cable is plugged into a USB port on your computer. Press and hold the side button for 10-12 seconds. You’ll see the Fitbit logo and a version number appear on your tracker’s screen.

Do Fitbits eventually die?

The Fitbit Alta has a life expectancy of 1–2 years. If this is the case, don’t lie to consumers, and put that on the box. This is basically planned obsolescence. When products stop working on their own shortly after the warranty period is over, this looks highly suspicious and seems greedy and lazy.

Can you reset a used Fitbit?

Either select the trash can icon (Android) or scroll to the bottom of the page (iOS) and press Remove. You can also remove a device from the Fitbit web interface. Now you’ll want to factory reset your Fitbit. For a Charge 3, Charge 4, Ionic or Versa tracker, go to Settings > About > Factory Reset or Clear User Data.

Can I delete my Fitbit account and start over?

You can delete your Fitbit account at any time on the Fitbit mobile app or website. After you choose to delete your account, you have one week to change your mind, and then all data is deleted from your account within 30 to 90 days.

How long is a Fitbit warranty?

What coverage does the Fitbit warranty offer? Fitbit’s includes a standard one-year limited warranty for the US and two-years for the European Economic Area (EEA) that covers both the device and the wristband(s) that came packaged with the device.

Why won’t my Fitbit turn on or charge?

The pins on the device or charging cable are dirty. Dust and debris can accumulate over time. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device? … Try a different USB port or a UL-certified wall charger.

What do you do if your Fitbit won’t charge?

If your Fitbit device does not hold a charge, Fitbit recommends the following:Clean the charger contacts.Try charging from a different USB port.Try charging from a computer USB port instead of a USB hub.Reset your tracker.

How do I reset my Fitbit for someone else?

Simply set up the tracker to their account.hand the tracker over to the person your giving it too.Help them setup their Fitbit account.Attach the Charge 2 to their Fitbit account.Since a Fitbit tracker can only be connected to one account at a time. Doing this step will disconnect the tracker from your account.

Can you replace the battery in a Fitbit?

Unfortunately, Fitbit batteries aren’t really replaceable. After having your Fitbit long enough for the battery to die, the chances are that it is also past warranty, so there’s no replacing it either.